Jean G Amx

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Verified Reviewer
| map-marker Cincinnati, Ohio

I received a sweatshirt when I ordered a sweater.

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I ordered a sweater, not the sweatshirt that you sent. This is fraud! No sweatshirt was shown or presented.
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User's recommendation: Don’t buy, don’t buy!

Anonymous
map-marker Pagosa Springs, Colorado

My Order

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My order came and I love it!! Life Is Good is one of my favorite places to Shop. Their products are all Cotton and I love them.I sleep in them. It's cold in Colorado. I wear them all day sometimes because it's so cold in Colorado. Highly recommend Life Is Good!!! Be sure to hit their Sales!!! They have several great T-Shirts for Women. I purchased size Large !!!
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User's recommendation: Highly recommend !!!

Anonymous
map-marker Pearland, Texas

Customer Service is awful!!

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I purchased what I thought was a lab top from LG. I ordered in Nov 22, for Christmas gift. When I open Christmas Day it wasn't happy with it. It was a 4k monitor for gaming 31.5 screen. I contacted LG they refused to accept return saying its over 30 days. They didn't even offer an exchange. I have purchased appliances from them in the past I was pleased with. This time it is very disappointing how they handle Christmas gifts.
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Mary H Qjw

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Verified Reviewer
| map-marker Colchester, Vermont

Not happy with a beautiful tshirt i bought

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Life Is Good - Not happy with a beautiful tshirt i bought
Life Is Good - Not happy with a beautiful tshirt i bought - Image 2
Life Is Good - Not happy with a beautiful tshirt i bought - Image 3
I bought this tshirt about 6 months ago and I wore it for the 3rd time today! I have a picture of it but not sure I can send it to you but I want you to see what the problem is. I love the color light green and the flip flop logo and life is good below. I am not sure what you do but I dont want a refund I want another tshirt just like it. I have bought many tshirts from Life Is Good and I will continue if I can get a replacement just like this one??? Thank you
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User's recommendation: There is a tiny hole in it and it happened to a few others and next to the hole it looks like stretched material. If you wear it sparingly be aware of the tshirt as it may have different “lines” on it!

1 comment
Guest

I have hear some this problem before call them and send a pic. So they can replace the tshirt or give u the money back.

Lenore P Yej

Unsatisfied customer

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I ordered three tshirts from this company. I live in Canada and didnt realize that this company is in the U.S.

when they arrived, I noticed that two of the t-shirts were size large and one was a size medium. I didnt really believe that I had made the mistake but I contacted customer service who advised me to return it to New Hampshire. I was also told that I would have to pay for the return. I wasnt very pleased but I didnt want to argue.

Yesterday, I received another order of the same t-shirts.

I couldnt believe it! I called customer service again. This time I was positive that I had not made the mistake. I explained my dilemma and the agent went to talk to her manager.

When she returned, she advised me to send them back for a refund, once again, paying for shipping. I explained that I definitely did not order the exact same t-shirts twice. She left again to speak with her manager. When she returned, she advised me to go to my credit card company to get them to pay for my refund.

I was shockedagain. I told her that the credit card company would not pay for my return. At this point, I knew that I wasnt getting anywhere.

I have purchased clothing from this company for many years and never had experienced anything like this. Never again!

I now have six t-shirts all the same. Terrible customer service.

I was so disappointed. I seldom ever give reviews, especially bad ones but I cant believe how poorly I was treated.

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Loss:
$150
Pros:
  • Quality is good
Cons:
  • Poor customer service

Preferred solution: Full refund

User's recommendation: Stay away from “Life is Good”!

1 comment
Guest

You should call them and complain about it they have a call center in the Dominican rep. Be careful. Good luck.

Anonymous
map-marker Chatham, Ontario

Trying to return. $46 for t shirt, then another $15 for shipping.Now spent another $13 to return by mail.Will advise that no Canadians buy you product.

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Not a good experience. No help whatsoever. Spent $61 Canadian and another $13 to return. Definitely not a good experience. My return will only be $46. Threw $30 out the window.
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User's recommendation: Do not buy from this site.

Anonymous
map-marker Chatham, Ontario

Thought I made Canadian order because I was on Canadian site. Product came and did not fit. Had to return and pay my own shipping. Spent $75 and will only receive $46 back. Cost me $30 for nothing.

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Threw money out the window as I got nothing in return Order number 41977**** Canadians should not purchase from this site as you are paying double and you pay for a return. Hopefully I will recoup some of the cost.
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User's recommendation: Canadians DO NOT PURCHASE

Anonymous
map-marker Chatham, Ontario

No return policy for Canadians.

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Order number 41977**** Spent $46 in Canadian funds Then another $20 in shipping Then another $13 to return item
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User's recommendation: Canadians DO NOT BUY from this site

Anonymous
map-marker Dallas, Texas

Return

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My customer service agent was great! I'm not sure of his name, possibly Georgie? He was so helpful and friendly.
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User's recommendation: Buy from Life is Good.

Ihab A Sht

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tel Aviv, Tel Aviv

Follow up on order

Dear sir/mdm I placed an order and proceeded payment through paypal but havent received any confirmation on your behalf,pleace advice. Transaction no':9ng67946t859****p Regards Ihab
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Anonymous
map-marker Hendersonville, North Carolina

Change size

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I had one order that I had the wrong size. I called to change it and was told it wasnt ordered. I really ordered and then checked my card and saw it we had been charged twice. I know stuff happens Im not really pissed. I love you guys. On the second call it was all fixed.
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Anonymous
map-marker Hope Mills, North Carolina

Didn’t receive an order.

I have yet to receive the 4 tee shirts I ordered on 11/28! Truly an unusual situation regarding Life is Good. Delivery is usually very timely. I need these shirts for Christmas!
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Tirrell Mkb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Providence, Rhode Island

Great customer service

I was unhappy with the clinginess of the crusher lite tee compared to the original crusher. They let me return it even though Id worn it. Thank you!
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Anonymous
map-marker Waynesboro, Pennsylvania

I have not received an answer.

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I received an email from Life is Good. I didn't know if it was real or a scam and I asked for them to verify an email address.
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Anonymous
map-marker Lafayette, New York

Would not let me submit order

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UI had to contact you because it would not let me submit order -I ordered 2shirts. Everything was totally completed but would not submit my order:consequently I had to contact you and verbally submit my entire order by phone:the person I spoke with Didnt know why my order would not submit
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Preferred solution: Deliver product or service ordered

Carol S Xva

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Help with a return

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Need a larger size. There was no return address on outside or inside, so called customer service. I'm all set now. Will send shirt today.
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